What is the free concept?

It is a custom homepage design based on a short request about your business. No payment, card, account, or obligation is required. We generally deliver it by email within 2–3 business days. The concept remains Pine State Creative property until you purchase a plan.

When do I choose a plan and pay?

Only after you approve the homepage concept. We then send a private link where you can choose Essential, Professional, or Complete, confirm scope and add-ons, accept the agreement, and pay securely through Stripe.

Is there a setup fee or down payment?

No. Every website plan has $0 down and no setup fee. Each plan has a 12-month agreement and can be billed monthly or prepaid annually.

How are website pages counted?

The homepage counts as one page, and each service page counts separately. Privacy Policy and Terms pages do not count toward the plan limit. Additional pages are $49 each as a one-time charge.

How many forms are included?

Essential includes three custom forms, Professional includes five, and Complete includes ten. Additional forms are $49 each as a one-time charge.

What updates are included?

Professional and Complete include reasonable minor content updates, such as changing hours, a photo, a staff member, a price, or a small amount of existing copy. Essential does not include monthly content changes; edits are $49 each. New pages, features, redesigns, and substantial changes are quoted separately.

What does website ownership exclude?

Ownership does not include managed hosting, deployments, the customer portal, performance reporting, support, shared infrastructure, reusable platform technology, or third-party services. If you want to move an eligible website after ownership transfers, migration work is quoted separately.

You can schedule cancellation, but all website plans carry a 12-month agreement. Amounts already paid are not refunded or prorated except where required by law, and service continues through the paid period. Ownership rules still depend on the plan and completion of 12 paid months.

How quickly are changes completed?

PSC generally targets each included consolidated change request within one business day after receipt. This is a service target, not a guaranteed deadline.

Can I use my current domain?

Yes. We can connect an existing domain while preserving domain-based email and other connected services. Your domain remains your property.

Which advanced features are included?

Professional and Complete can include newsletter signup, standard appointment booking, photo galleries, a customer-editable menu manager, and an event or schedule manager at no additional fee. Secure files, structured editing, resource libraries, ecommerce, paid memberships, and customer portals use the published add-on bands.

How long does the website design process take?

The first homepage concept is generally delivered within 2–3 business days. The complete launch timeline depends on the approved page count, forms, features, customer materials, and feedback.

Is search optimization included?

Every website includes a crawlable technical foundation, page titles, descriptions, responsive layouts, and structured content. Ongoing ranking campaigns, content publishing, and link building are separate from the standard website plans.

What website work costs extra?

Additional pages, forms, major redesigns, new functionality, third-party subscriptions, and work outside the confirmed scope are priced before the additional work begins.

Who owns the website?

Professional and Complete ownership transfers after 12 paid months. Essential remains subscription only. Customer-provided logos, photos, data, and existing materials always remain the customer's property.

Which plans include standard features?

Professional and Complete can include newsletter signup, standard appointment booking, photo galleries, a menu manager, and an event or schedule manager without an additional PSC fee.

Are third-party subscriptions included?

No. When a feature relies on another platform, the customer pays that provider directly unless the written scope specifically says otherwise.

Can PSC build something outside the listed bands?

Yes. A custom workflow can be reviewed and quoted when it does not fit the standard, light, or heavy feature bands.

What happens if the feature needs more work later?

Routine technical management is included with an active monthly add-on. New workflows, substantial redesigns, and expanded scope are quoted separately.

What logo files will I receive?

Logo projects include transparent PNG and scalable SVG files, with full-color and one-color versions. Complete identities also include the approved logo arrangements, colors, typography, and practical guidance.

Does brand identity pricing include printing?

No. The service covers design and prepared files. Printing, signs, apparel, vehicle graphics, and other physical production are purchased separately from the customer's chosen vendor.

Can an existing logo be refined?

Yes. The current files and desired changes are reviewed first so PSC can confirm whether the work fits a logo project or needs a broader identity scope.

How many brand design changes are included?

Three consolidated change requests are included. A new direction or substantial work beyond the approved scope can be quoted separately.

Do I need an existing logo for graphic design?

No. If the business does not have a usable logo, a logo or complete brand identity can be added before the graphic design piece is completed.

Is copywriting included with graphic design?

Customers should provide the essential wording and factual details. PSC can organize and lightly edit that material for the design. Substantial copywriting is scoped separately.

Does PSC arrange printing?

The listed prices cover design and prepared files, not physical production. The files can be sent to the customer's preferred printer or production vendor.

How many graphic design changes are included?

Three consolidated change requests are included. Additional versions, sizes, new concepts, or major direction changes can be quoted separately.

Small Business Website Design | Pine State Creative

Maine-based. Available nationwide.

Custom small business website design and copy, hosting, updates, and support. See a free concept first.

Get a Free Concept View our work

$0 downPlans from $19 to $89 per month

Annual plans available at a discount.

pagsproperties.com

Built for every screenDesktop, tablet, and mobile

Free conceptApprove the direction first

2–3 business daysFor your first concept

Fully managedHosting, reporting, and support

Free concept first

See the direction before making a decision.

Tell us about the business

Share the name, services, customers, current website, and whether you already have a logo.

Review your custom concept

We email a complete homepage direction within 2–3 business days. No card, account, or call is required.

Approve, then choose a plan

Select the plan, billing schedule, page and form scope, and add-ons only after the concept fits.

Get a Free Concept

Completed website work

Custom work should feel like the business it represents.

Different industries need different structures, priorities, and visual direction. These projects were built around the customer, not a recycled layout.

SNOW REMOVAL

InstantPlow

Brand, website, instant pricing, and service portals

Read case study ↗

CLEANING SERVICES

Busy B’s Cleaning

Cleaning services website

Read case study ↗

SITEWORK & EXCAVATION

JDT Sitework

Sitework and excavation website

Completed work

Website plans

Choose your plan after you've seen the work.

Every plan has $0 down, no setup fee, and a 12-month agreement. Save up to 16% with an annual plan.

Focused websiteESSENTIAL

Essential

Best for a small business that rarely changes its website

$19/monthor $199 prepaid annually

Up to 5 pages
3 custom forms
Custom design and website copy
Hosting, security, reporting, and support
Content changes $49 each
Subscription only — ownership does not transfer

Get a Free Concept

Most popularPROFESSIONAL

Professional

Best for an established business with several services

$59/monthor $599 prepaid annually

Everything in Essential, plus:

Up to 15 pages
5 custom forms
Minor content updates included
Ownership transfers after 12 months

Get a Free Concept

Website + brandCOMPLETE

Complete

Best for a new business, or one rebuilding its brand

$89/monthor $899 prepaid annually

Everything in Professional, plus:
Complete brand identity — logo system, colors, typography
Business card and social media kit design
One website add-on included (content editor, file sharing, or resource library)
Priority turnaround on concepts and changes
Google Business Profile setup
Domain registration included
Unlimited pages and up to 10 forms

Get a Free Concept

Compare complete pricing and add-ons ↗

SAMPLE REPORTWebsite Performance Report

HARBOR STREET BAKERYJULY 2026

MONTH IN REVIEW

Your website received 1,284 visitors in July, up 17% from June. Google Search remained the largest traffic source, and visitors completed 42 tracked customer actions.

TRAFFIC OVERVIEWVS. JUNE

VISITORS1,284↑ 17%

SESSIONS1,492↑ 13%

PAGE VIEWS3,864↑ 21%

TRAFFIC TRENDDaily visitorsJULY

Managed service

The technical work stays handled after launch.

Every plan includes secure hosting, deployment management, support, and a monthly performance report. Professional and Complete also include reasonable minor content updates.

Responsive custom design and copy
Hosting, security, and deployments
Monthly performance reporting
Direct email support

Ownership after 12 months

Professional and Complete give you a clear path to ownership.

After 12 months of paid service, you receive the source code, design files, website content, and your domain.

Transferable websiteYour customer-specific source code, design files, and content transfer.

Managed services stay separateHosting, deployments, the client portal, reporting, and support require an active subscription.

Essential stays subscription-onlyThe $19 plan does not include an ownership transfer.

Design-match guarantee

Approve the design before you pay.

You approve the design before you pay anything. If the launched website doesn't match what you approved, we'll correct it or refund your first payment in full within 30 days of launch.

Your PSC Client Portal

Everything about your website, in one secure place.

Every managed website includes a private Pine State Creative portal that keeps the day-to-day parts of your website organized and easy to access.

View website analytics
Open monthly reports
Submit and track changes
Manage users and website details

Included with managed website service

Client feedback

Built to earn trust after launch.

I love the new website! PSC did such a great job, I couldn’t be happier.
Busy B’s Cleaning

Pine State Creative built our site from scratch in less than a week and we get compliments about it regularly. They also built out many automated workflows for us related to rental applications and maintenance requests. We’re still working with them to build a custom owner and tenant portal. Would absolutely recommend them.
Pag’s Properties

Common questions

Clear answers before you begin.

The free concept removes the biggest uncertainty: whether you like the direction.

Read all questions

What does the free concept include?

We create a custom homepage direction around your business, brand, services, and customers. It is free, carries no obligation, and remains Pine State Creative property until a plan is purchased.

How soon will I see it?

Your first homepage concept is delivered by email within 2–3 business days after we receive the completed request.

Do I pay before seeing the design?

No. You review and approve the concept before choosing a plan or providing payment information.

What is included each month?

Every plan includes hosting, security, reporting, and support. Professional and Complete also include reasonable minor content updates; Essential changes are $49 each.

When do I own the website?

Professional and Complete ownership transfers after 12 months of paid service. Essential is a subscription-only plan and does not include ownership transfer.

No payment to begin

See what your website could be.

Request a custom homepage concept and review it within 2–3 business days.

Get a Free Concept View Pricing

A professional website, without the agency price.

See the direction before making a decision.

Tell us about the business

Review your custom concept

Approve, then choose a plan

Custom work should feel like the business it represents.

InstantPlow

Busy B’s Cleaning

JDT Sitework

Choose your plan after you've seen the work.

Essential

Professional

Complete

The technical work stays handled after launch.

Professional and Complete give you a clear path to ownership.

Approve the design before you pay.

Everything about your website, in one secure place.

Built to earn trust after launch.

Clear answers before you begin.

See what your website could be.